Your ebike warranty is provided by Mii-Go Bike and provides peace of mind in the event you have a component failure eg the battery or motor. We provide full warranty support free of charge as a service to our customers.
f you notice any problems under the warranty with your bike, please contact us at firstname.lastname@example.org with the Following Information:
- Order number/ID
- The email and shipping address you used when placed order
- Pictures/Short videos of the problems and a brief description of the problems
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Shipping & recent orders
Our orders are shipped via Fedex . You will receive an email update with your tracking number once your order has shipped! All orders are processed within 3 hours. A refused delivery or canceled by the buyer will be subjected to a fixed rate fee up to $100 per ebike to lower the shipping costs.
After the order is sent, the email will automatically send the tracking number to you, and you can use this tracking number to view the logistic information and call customer service of Fedex to understand the shipping status.
Under normal circumstances, it can be delivered within 4-6 working days (except for remote areas).
After the order is sent, the email will automatically send the tracking number to you, and you can use this tracking number to view the logistic information.